Fix issues importing mail

If yous're having problems downloading e-mail from your former account into Gmail or if emails are missing or deleted after your import, follow the tips beneath.

If yous only desire new post, fix automated forwarding instead.

Quick fixes to try start

If you're having problems importing your mail, try each of the steps below. Subsequently y'all attempt each i, check to encounter if the trouble is stock-still.

  • Check that you entered the correct password.
  • Make sure the account y'all're trying to import from still works.
  • Delete and then add dorsum the email address you're importing from. Here'southward how:
  1. On your computer, open Gmail.
  2. In the elevation right, click SettingsSettings and then  See all settings.
  3. Click the Accounts and Import or Accounts tab.
  4. In the "Check mail from other accounts" section, delete the electronic mail address you're importing from, then add together it dorsum.

If the above steps didn't work, bank check for problems with the program Gmail uses to go mail from other accounts.

Fix problems connecting to another business relationship

Cull the type of account y'all're having problems importing from:

A different email provider

If yous're having problems importing email from another e-mail account, like Outlook or Yahoo, check your other email business relationship'south settings. Make sure:

  • The name of the other electronic mail's POP server is the aforementioned every bit the 1 you entered in Gmail
  • The other email program allows leaving letters on the server
  • The port is either 110 or 995

If filling in the right info doesn't work or if your other provider doesn't provide Popular access, contact the provider.

A different Gmail accost

If you're having problems importing your postal service from some other Gmail address, including one you got through work, school, or some other organization, effort these steps.

Change your access settings

If you lot terminate Gmail from blocking sure apps and accounts, your import might start working. In the account you're importing from, effort assuasive access to your business relationship.

Bank check your Popular settings

Step 1: In the account y'all want to import from, cheque that you've set up Popular.

  1. On your computer, open your email business relationship.
  2. In the top right, click SettingsSettings and then Come across all settings .
  3. Open up the "Forwarding and Popular/IMAP" tab.
  4. In the "Pop Download" section, check that it says "POP is enabled."

Stride 2: In the account you lot want to import to, bank check your import settings.

  1. On your reckoner, open Gmail.
  2. In the top right, click SettingsSettings and then Come across all settings .
  3. Open the "Accounts and Import" tab.
  4. In the "Check mail from other accounts" section, select the account you lot're trying to import from.
  5. Brand sure yous're using the following settings:
    • Username: Your full email address (for example, yourname@yourdomain.com)
    • Password: Your Gmail password
    • POP Server: pop.gmail.com
    • Port: 995
    • Exit a copy of retrieved message on the server: Unchecked
    • Ever utilise a secure connection (SSL) when retrieving mail: Checked
  6. If you aren't getting emails later on two hours, cheque for other bug.

Other problems getting electronic mail

If you lot have one of the following problems, endeavor again later on or go far touch with your other email provider:

  • Connection timed out
  • Connection reset
  • Emails arrive more than once
  • Emails arrive in the incorrect order
  • Still getting new emails after you stopped an import

For the issues below, follow the steps. If the steps don't work, endeavour once again later or contact your other email provider.

Read error

Delete or motion the oldest email that wasn't imported.

Empty line

Look for an e-mail that has a single period on a line by itself. Delete this electronic mail.

Too many messages on the other server

Your other business relationship has more emails than Gmail is able to import. You tin can:

  • Delete emails from your other inbox
  • Move some emails from your inbox into folders

Some emails don't arrive

Effort searching for your mail service:

  1. On your estimator, open Gmail.
  2. In the search bar at the top, enter "in:anywhere" and then your search terms.
  3. Press Render or Enter.

You can also check folders in your other email account for mail that didn't import.

Can't notice emails after import

If some of your emails are missing after you imported them, follow the steps below. After you try each step, check to run across if the problem is fixed.

Pace ii: Check the size of your e-mail

Gmail tin can't import emails that are 150 MB or bigger, including whatever attachments.

Here'due south how to search Gmail for emails past size:

  1. Open up Gmail.
  2. In the search box:
    • To search for emails by size, enter size: followed by the size in bytes. For instance: size:1000000
    • To search for emails bigger than a certain size, enter larger: followed by the size in bytes. For example: larger:10M
    • To search for emails smaller than a certain size, enter smaller: followed by the size in bytes. For case: smaller:10M

To check the size of an e-mail from a unlike provider, like Outlook or Yahoo, refer to the other provider'south customer support.

However having issues

If you still accept problems, bank check your business relationship settings, contact your tertiary-party e-mail provider, or post a question in the Gmail Assist Forum.

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